7 Days Refund Policy
In case of any manufacturing defect, we will refund the amount subject to intimation and return within 7 days.
The amount of the product being returned should not exceed $200/- in case of products like Gemstones, Rudraksh, Rings, Pendants, Rosaries etc.
Customized astrological services which includes Personalized Vaastu, Reports, Consultancy, Gems Suggestion Report profile prepared in line with specific instructions from Customer is not eligible for 7 days Refund policy.
Product should be accompanied with Original Product Certificate and Original/Copy of Invoice for all refund within the 7 Days Refund policy.
In case the customer cannot produce the original certificate, the company will send the Jewelry/Gemstones/Rudraksh to the Lab for re-certification. The shipping and certification cost shall be borne by the customer.
The refund amount will be 100% of actual amount paid. In case, any Coupon, Discount or Promo Codes were used during the original purchase, the exchange amount will be reduced by an amount equivalent to the Coupon, Discount or Promo Codes, as applicable.
In case of a refund on a 7 days refund policy, payment of the refund amount shall be done by way of an online bank transfer to the customer's bank account within 10 days of receipt of product. If the mode of payment is through online debit/credit cards/net banking/PayPal, the refund will be processed by reversal of the previous transaction.
For any further information, please contact us at [email protected]